Here, we have listed the most frequently asked questions. Please contact us directly at +62 (260) 471700-800 or Contact Us for any other questions.
We take reservations on our website. Please note reservations cannot be made through emails and phone calls.
You can cancel or change your booking by signing in to your hotel booking account. We cannot accept cancellation and changes by phone and email, so please contact the hotel booking site directly for further inquiries.
Unfortunately we do not have king size beds. However you can reserve a double bed at the time of your booking. Double beds are available in the bungalow. For more details on room/bed size, please check the Rooms page on this website.
You can reserve a non-smoking room at the time of your booking. Please enter your details in the reservation form and request for a non-smoking room in the Special Request section.
Unfortunately we do not offer local tours and guides for guest.
Unfortunately we do not offer car rental services.
Yes, you can pay by cash and credit card. Please note that we do not accept debit cards and there are no ATMs inside and near the property.
Breakfast reservations must be made by 20:00 the day before. Please ask a staff member by this time.
Yes. Overnight guests have access to free Wi-Fi throughout the hotel.
Pool towels are available in your guestroom for use at the pools. Bath robes are available in your guestroom to wear to and from the pool area. Unfortunately, bathrobes are not available in children’s sizes.
CHEMICAL ANALYSIS OF WATER FROM SARI ATER SPRING :
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